At Dash Racegear, we aim to provide a smooth and trustworthy shopping experience. This policy explains how returns, return shipping, and refunds work for orders placed on our store.

Returns

• Accepted within 30 days of delivery.
• Items must be unused, unworn, unwashed and in original condition.
• All tags, packaging, and included accessories must be returned (if applicable).
• Custom / personalized items may not be eligible unless the item is defective or incorrect.

Return Shipping

Buyer pays return shipping. We recommend using a trackable and insured shipping service to ensure the return reaches us safely.

If you use a Dash Racegear return shipping label, the label cost will be deducted from your refund amount.

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds are sent back to the original payment method.
• Processing time is typically 3–7 business days (may vary by payment provider).
• Original shipping charges are non-refundable unless required by law.

Exchanges

Exchanges may be available for size issues or defects, subject to stock availability. Please contact us before sending any item back.

Damaged, Defective, or Not As Described

If you receive an item that is damaged, defective, or not as described, contact us within 48 hours of delivery with clear photos.

If your purchase was made through eBay, please refer to the eBay Return policy and note that you may be covered by the eBay Money Back Guarantee if an item is not as described in the listing.

How to Start a Return

1. Contact our support team and share your order number.
2. We’ll confirm eligibility and provide return instructions.
3. Send the item back using a trackable service.
4. Refund or exchange is processed after inspection.

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