Tracking Your Order | Dash Racegear Shipping & Delivery

To ensure you receive the best possible shopping experience, Dash Racegear has recently updated its website systems.

🔍 Order Access Information

Due to these updates, orders placed before October 30, 2025 will not be accessible through customer accounts on our website.

We sincerely apologize for any inconvenience this may cause.
If you need assistance with an order placed before this date, please contact our Customer Service Team, and we will be happy to help.

🧾 Orders Placed After October 30, 2025

For all orders placed on or after October 30, 2025, you can:

  • Log in to your Dash Racegear account at any time

  • View your current order status

  • Access tracking information (where applicable)

Once your order has been dispatched from our facility, you will receive a shipping confirmation email.
Please note that tracking availability depends on the shipping method and destination selected at checkout.

✍️ Personalised Items

If your order includes personalised items (such as name printing, numbers, or badges), please allow an additional 3 working days for processing.

This applies regardless of the delivery method selected at checkout.

🌍 Customs & Duties

  • EU Orders: Any applicable duties and taxes are displayed and charged at checkout.

  • Non-EU Orders: Import duties, taxes, or customs fees may be charged once the shipment reaches the destination country.

These charges are the responsibility of the recipient.
Dash Racegear has no control over customs fees and cannot predict their amount. Customs regulations vary by country—please contact your local customs office for details.

📦 Mixed Stock Availability

If your order contains items with different availability times, your order will be dispatched once all items are ready.

🚚 Despatching of Orders

We aim to process and dispatch orders on the same day, however delays may occur due to:

  • Pre-Orders: Items not in stock will ship within the timeframe shown on the product page

  • Payment Verification: Additional payment checks may be required to prevent fraud

  • Personalised Products: Customised items may require up to 3 extra working days